Sales Terms and Conditions
1. General

For the purpose of these Conditions “the Company” means ‘Jainsons Lites’ means any material or service supplied by the Company. The ordering of goods from the Company will be considered to be an acceptance of the Conditions and where any condition conflicts with that of a customer’s Conditions of Purchase, the Company’s Conditions shall apply.
No amendment may be made to the following unless authorized in writing by a proprietor of the Company.

2. Credit Accounts

The Company does not offer credit accounts and currently operates on a proforma invoice basis only.

3. Quotations and Prices

All quotations are made at current prices, but are subject to alteration without notice and goods will be charged at prices and discounts ruling at the date of dispatch. The price and discount quoted will be applicable only to the quantity specified on the customer’s enquiry.
Any delivery times quoted are advisory only and may be subject to alteration dependent on supplier’s delivery to the Company.
The Company cannot accept responsibility for any loss suffered by the customer in respect of delay or price increase beyond the Company’s control. Where no period is stated in the Company’s quotation, the contents will be valid for 28 days.

4. Carriage and Delivery

Carriage will always be charged at cost unless previously agreed in writing. Method of transportation shall be at the discretion of the Company. Delivery dates are quoted in good faith but shall not amount to a contractual obligation to adhere to such dates. No liability for direct or consequential loss arising from any delay will be accepted.

5. Orders

Payment of Proforma Invoice will be deemed acceptance of order by the customer.
Telephone orders must be followed by a written official confirmation order. Failure to comply will negate any subsequent claim for incorrectly supplied goods. Cancellations will only be accepted in writing and could result in charges to the Customer.

6. Damage, lost in transit and Shortages

The company will, when the quoted price includes delivery, repair or replace free of charge goods damaged in transit, provided that the carriers and the Company receive written notice of such damage within two days of delivery. Goods should be checked, with the Advice Note enclosed with the goods upon receipt and if received in a damaged or unsatisfactory condition must be signed for as such.
Shortages must also be notified to the Carrier within two days of delivery, failing which no liability will be accepted. Non-delivery of goods must be reported in writing to the Company within two days of receipt of invoice or advice of despatch, whichever is the earlier.

7. Returns

Goods correctly supplied may not be returned without written agreement. Goods so returned must be consigned carriage paid and be accompanied by full details stating the invoice number and date together with the reason for return.
Any article that has been supplied to special requirements cannot be accepted by the Company for return under any circumstances and in other instances a re-stocking charge will be imposed. Where the Company specifically issues goods marked “not returnable” these will not be accepted for return under any circumstances.
Statutory rights not affected.

8. Warranty

The Company’s products are guaranteed against defective workmanship or materials for a period of 12 months. In the event of failure, the Company’s liability is limited to the repair or free of charge replacement of faulty components.

9. Goods And Service Tax

Where applicable G.S.T will be charged at the rate ruling at the date of despatch.
Quotations are made exclusive of GST, may be shown as a separate item.

10. Title

It is expressly stated that title to any goods supplied by the Company does not pass to the customer until payment in full has been received, but the risk therein passes to the customer at point of delivery.

11. Payment

All credit accounts are payable 30 days from date of invoice. The Company reserves the right to withhold supplies to any overdue account, and to charge interest on any amount not settled by the due date.

12. Force Majeure

The Company shall not be liable for its failure to perform any contract if such failure arises from any of the following: War, Civil Disturbance, Fire, Strikes, Lock-out, Flood and Parliamentary Status or other rules issued by any Government Department and any other causes similarly beyond the Company’s control.

13. Errors and Omissions

The Company reserves the right to amend any accidental error and omission without liability.

14. Health and Safety at Work 1974

All goods are sold on the express undertaking that customers are aware of the requirements and provisions of the above Act. The Company takes every care to ensure that goods offered for sale comply with the above Act when properly used and will not accept any liability in the event of misuse by customers.

For further information contact

Our Corporate Office
C/o Sneh Viklang Ashram K.No 1174
Sen Pashchim Para,
Kanpur-209035,UP
Tel No. +91830626843 (11:30 AM TO 7:30 PM, WEEKLY OFF MONDAY)
Email : customercare@snehgroup.org